The fine print

Terms of Service

The rules that apply when you buy a template or commission custom design work from DigiLab Creatives.

Last updated: July 19, 2026

1. Who we are

DigiLab Creatives is a digital design studio based in Manila, Philippines, selling digital invitation templates and bespoke event-design services for weddings, debuts, baptisms, birthdays, and corporate events. By placing an order on this site you agree to these terms.

2. Digital products

Everything we sell is a digital good — nothing physical is shipped. Template purchases are delivered by email and through your order’s access page as editable Canva templates and/or downloadable PDF files, depending on the product.

Access links are personal to your order. You may not share, resell, or redistribute delivery links, template files, or your Canva access.

3. Payments

Payments are processed by PayMongo through its hosted checkout (GCash and other supported methods). We never see or store your payment credentials. Prices are shown in Philippine pesos (PHP) and are confirmed server-side at checkout.

4. Delivery

Template orders are fulfilled automatically once payment is confirmed — typically within minutes. Your access email goes to the address you provided at checkout, so please double-check it. If the email doesn’t arrive, your purchase is always available from your order’s access page, and you can contact us to have it re-sent.

Custom service work follows the timeline quoted in your inquiry. Quotes are valid for 14 days unless stated otherwise.

5. License

Your purchase grants a personal, non-exclusive license to use the design for your own event: you may customize it, print it, and share the finished invitation with your guests. You may not resell, sublicense, or redistribute the template itself, use it for a different event than purchased, or claim the underlying design as your own. All designs remain the intellectual property of DigiLab Creatives.

6. Refunds

Because digital goods are delivered instantly and cannot be returned, all sales are final once delivery has been made. If a technical problem on our side prevents you from accessing what you paid for and we cannot fix it, we will make it right — replacement access or a refund at our discretion. This policy does not limit any rights you have under the Philippine Consumer Act.

7. Custom services

Custom commissions are scoped through your project brief and quoted individually. Revisions, timelines, and deliverables are as agreed in the quote. Work begins after payment is confirmed.

8. Accounts & guest orders

You can buy as a guest — your order confirmation and access links are tied to the email you check out with. If you later create an account with that same email and verify it, your past orders are attached to your account automatically.

9. Changes & contact

We may update these terms as the service evolves; the date above reflects the latest revision. Questions? Reach us via the contact page.